About WhitingWeb

Website Work With Direct Involvement From Start to Finish

WhitingWeb is my website business, based in Pretoria, South Africa. I work directly with small and medium-sized businesses on WordPress websites, ecommerce, optimisation, hosting, maintenance, and the technical work that supports them.

The approach is deliberately personal: understand the business, work out what the website actually needs, communicate clearly, and stay involved through the project rather than passing the work through layers of account management.

Pretoria, South Africa · Working with businesses across South Africa and internationally

The Person Behind WhitingWeb

I’m Grant

Grant Whiting, founder of WhitingWeb

I founded WhitingWeb in 2020 after already spending years working with websites and more than a decade across desktop support, servers, maintenance, troubleshooting, and general IT.

That combination has shaped the way I approach website projects. I care about how the site looks and reads, but I also pay attention to what sits underneath it: hosting, performance, configuration, plugins, security considerations, integrations, and how the different parts work together.

Most importantly, clients deal directly with me. The person discussing the project with you is also closely involved in the planning, development, problem-solving, and delivery.

2020 WhitingWeb Founded

Established as a dedicated website business in Pretoria, South Africa.

6 Years Building Websites

Hands-on website design, development, content, optimisation, and ongoing support.

10+ Years Broader IT Experience

Desktop support, server work, maintenance, troubleshooting, and technical problem-solving.

How I Work

Personal Service Without Making the Process Complicated

WhitingWeb is deliberately small. That keeps communication direct and lets decisions stay close to the work itself.

Direct Involvement

You work directly with me through discovery, planning, development, review, launch, and any ongoing support that follows.

Business Before Features

The starting point is what the business and its customers need, not a predetermined list of plugins, effects, or technical features.

Clear Communication

I aim to explain the project in practical terms so you can make decisions without needing to understand every technical detail.

The Right Amount of Work

I would rather recommend what the project actually needs than add complexity simply because another tool or feature is available.

Beyond the Page Builder

WordPress & Development Website structure, responsive layouts, custom code, plugins, forms, integrations, and content management.
Hosting & Servers Understanding the environment beneath the website when hosting, configuration, or server behaviour matters.
Performance & Troubleshooting Looking beyond symptoms to understand what may actually be causing a website problem.
Maintenance & Support Keeping websites usable as software, content, hosting, and business requirements change.

Technical Experience

Good Website Work Does Not Stop at What You Can See

A website can look perfectly fine while something underneath it is poorly configured, difficult to maintain, or creating problems that will become more obvious later.

My broader IT background means I naturally look at the website as part of a technical system rather than only as a collection of pages.

That does not mean making every project more technical. It means knowing when a design problem is actually a hosting problem, when a plugin is introducing unnecessary complexity, or when a simpler implementation is the better choice.

Who You Work With

One Main Point of Contact

WhitingWeb is a solo business. That means you are not handed from a salesperson to a project manager and then on to someone you have never spoken to before.

I Stay Close to the Project

I remain involved in the decisions, design, development, technical work, communication, and review process.

Specialist Help When Needed

If a project genuinely needs specialist input outside my core work, I can involve trusted partners where appropriate while remaining your main point of contact.

Support Can Continue After Launch

You can manage the website yourself, receive training, or keep WhitingWeb involved with hosting, maintenance, optimisation, and technical support.

Capabilities

Website Work From Initial Build to Ongoing Support

WhitingWeb's core work is website design and development, supported by the related services needed to build, improve, and maintain the website properly.

WordPress Websites

Planning, design, development, content, copywriting, SEO foundations, and custom functionality where required.

Explore WordPress Design

Ecommerce

WooCommerce and Shopify projects built around the products, customer journey, and practical requirements of the business.

Explore Ecommerce

Optimisation & Redesign

Improving existing websites through design, structure, performance, content, technical cleanup, and broader redesign.

Explore Optimisation

Hosting & Website Care

Hosting, maintenance, monitoring, performance work, and ongoing technical assistance where agreed.

Explore Website Care

Content & Supporting Work

Copywriting, branding support, analytics, accessibility, email-related website work, domains, and other supporting needs.

Custom Requirements

Custom forms, web applications, integrations, portals, code, and technical solutions where the project justifies them.

What Matters to Me

Do the Work Properly. Be Clear. Take Responsibility.

The way WhitingWeb operates matters as much as the technical delivery of the website.

Be Straightforward

Explain what I recommend, why I recommend it, and where there are limitations or trade-offs rather than hiding them behind technical language.

Build With Care

Pay attention to the details that affect the finished website, from content and spacing to performance, configuration, and maintainability.

Stay Accountable

Remain involved in the work and take ownership of the parts of the project that WhitingWeb has agreed to deliver.

Where I Work

Based in Pretoria. Working Beyond Pretoria.

WhitingWeb is based in Pretoria, South Africa, but the work is not limited to one city.

I work with businesses across South Africa and can also work with international clients where the project is a suitable fit.

Pretoria, South Africa

The launch focus is South African small and medium-sized businesses, with direct remote communication making it practical to work with clients nationally and internationally.

Work With WhitingWeb

Have a Website Project in Mind?

Tell me where you are starting from, what the business needs, and what you want the website to help you do. You do not need to have all the technical answers before getting in touch.

Pretoria, South Africa · Working with businesses across South Africa and internationally