Website Services
WhitingWeb helps small and medium-sized businesses build new websites, improve existing ones, sell online, and keep their websites looked after after launch.
The work can cover design, development, content, optimisation, ecommerce, hosting, maintenance, and technical requirements — but the exact combination depends on the project rather than a fixed list of features.
Pretoria, South Africa · Working with businesses across South Africa and internationally
Start With the Requirement
You may need a completely new website, an ecommerce store, help with an existing site that has become difficult to manage, or someone to take care of the technical work after launch.
Those are different problems, and they should not automatically lead to the same solution.
The starting point is understanding where the business is now, what is already in place, and what the website needs to do next.
Core Services
These are the four main service areas. Supporting capabilities are brought into the project where they are relevant.
Custom WordPress websites planned around the business, audience, content, user journey, and functionality the project actually requires.
WooCommerce and Shopify stores built around the products, customer journey, payment requirements, store management, and the way the business operates.
For websites that have become outdated, slow, difficult to manage, poorly structured, technically messy, or no longer represent the business properly.
Hosting, maintenance, monitoring, optimisation, and technical support for businesses that want help keeping their website looked after over time.
Where Do You Fit?
You do not need to know the technical solution before getting in touch. The situation usually points to where the project should begin.
Start with WordPress Website Design if you need a new business website planned and built from the ground up.
Explore WordPress DesignStart with Ecommerce Websites if products, online payments, orders, and store management are central to the project.
Explore Ecommerce WebsitesStart with Optimisation & Redesign if the existing website needs to be assessed, improved, cleaned up, or rebuilt.
Explore Optimisation & RedesignStart with Hosting & Website Care if the main requirement is ongoing maintenance, hosting, monitoring, or technical support.
Explore Website CareSupporting Capabilities
A website may also need content, SEO, branding support, analytics, custom development, domains, email-related work, accessibility, or other supporting services.
These are brought into the project when they contribute to the approved scope rather than being treated as mandatory extras.
One Website. Connected Decisions.
The Website as a System
A website is easier to plan when the design, content, development, technical environment, and ongoing management are considered together.
That does not mean every client needs every service. It means the relevant parts should support one another rather than being added independently without considering the wider website.
This is also why I prefer to understand the project before deciding exactly what tools, plugins, platforms, or technical work it needs.
Process
The exact work changes between projects, but the core process remains straightforward.
I discuss the business, the current situation, the audience, the problem, and what the website needs to accomplish.
Where relevant, I review existing websites, hosting, content, branding, media, systems, and other useful project material.
The required work is defined clearly enough to provide a quotation and agree the scope before the main project begins.
The approved solution is designed and built around the agreed requirements.
You review the work, provide feedback, and the project is refined before final approval.
The approved website is deployed, with self-management, training, hosting, or ongoing WhitingWeb support available afterwards.
Why WhitingWeb
The work combines website design and development with broader technical experience and direct personal involvement.
You deal directly with me through the project instead of being passed between different layers of an agency.
Six years of website work is supported by more than ten years of broader IT, server, maintenance, and troubleshooting experience.
The project starts with the requirements rather than forcing the business into a predetermined website package.
The aim is to make decisions understandable without expecting the client to already know the technical answer.
You can manage the website yourself, receive training, or keep WhitingWeb involved after launch.
Custom code and functionality are available where the project requires them, without adding complexity for its own sake.
Common Questions
No. If you can explain the current situation, what you are trying to build or improve, and what the business needs from the website, I can help identify the appropriate service during discovery.
Yes. A website build may also include copywriting, SEO, hosting, analytics, custom development, optimisation, branding support, or other related work where it forms part of the agreed scope.
WordPress is WhitingWeb's primary website platform, but ecommerce work can also use Shopify, and custom web applications or other technical requirements can be considered where appropriate.
Yes. Existing websites can be reviewed for redesign, optimisation, maintenance, hosting, technical support, or other appropriate work depending on their condition and setup.
Yes. You can manage the website yourself, receive training, or arrange ongoing hosting, maintenance, optimisation, and technical support with WhitingWeb.
Start With the Project
Tell me what you are trying to build, improve, or solve. You do not need to choose the technical solution before getting in touch.
Pretoria, South Africa · Working with businesses across South Africa and internationally
