Website Terms

Terms & Conditions

These Terms & Conditions govern your use of the WhitingWeb website. By accessing or using this website, you agree to use it in accordance with these terms and applicable law.

Last updated: 22 September 2026

1. About WhitingWeb

This website is operated by Grant Whiting trading as WhitingWeb, based in Pretoria, South Africa.

In these terms, references to “WhitingWeb”, “I”, or “me” refer to Grant Whiting trading as WhitingWeb.

WhitingWeb provides website design, development, ecommerce, optimisation, hosting, maintenance, technical support, and related website services.

2. Use of This Website

You may use this website for lawful purposes, including learning about WhitingWeb, viewing portfolio work, reviewing services, and submitting legitimate enquiries.

You may not use the website in a way that:

  • Breaks any applicable law or regulation.
  • Attempts to gain unauthorised access to the website, server, accounts, systems, or data.
  • Introduces malicious code, automated attacks, spam, or abusive traffic.
  • Interferes with the operation, availability, or security of the website.
  • Attempts to bypass security, rate-limiting, anti-spam, or access controls.
  • Uses website content in a misleading, fraudulent, or unlawful way.

Access may be restricted where reasonably necessary for security, maintenance, abuse prevention, or technical reasons.

3. Website Information

I aim to keep the information on this website accurate, useful, and current. However, website content is provided for general information and should not be treated as a guaranteed description of every future project or service.

Services, processes, technologies, availability, examples, and other website information may change over time.

The specific scope of any project is determined by the quotation, proposal, written agreement, or other terms accepted for that particular engagement.

4. Services, Quotations and Project Terms

Information about WhitingWeb services on this website does not by itself create a contract or require WhitingWeb to accept a particular project.

A project or service relationship begins only when the relevant scope, quotation, proposal, or agreement has been accepted in accordance with the terms provided for that work.

Project-specific matters may include:

  • The agreed scope and deliverables.
  • Pricing and payment arrangements.
  • Deposits or staged payments.
  • Timelines and client responsibilities.
  • Revision allowances.
  • Content and material supplied by the client.
  • Third-party software or service costs.
  • Intellectual-property arrangements.
  • Hosting and maintenance terms.
  • Cancellation, suspension, or termination provisions.
If project-specific terms conflict with these general website terms, the agreed project-specific terms apply to that project.

5. Website Enquiries

Submitting an enquiry through the website does not guarantee that WhitingWeb will accept the project or provide a quotation.

An enquiry is a starting point for discussing the requirement. Additional information may be needed before I can determine whether the project is suitable, what work is required, or what it will cost.

You are responsible for ensuring that the information you submit is reasonably accurate and that you are authorised to provide it.

6. Intellectual Property

Unless otherwise stated, the WhitingWeb website, its original copy, layout, branding, graphics, design elements, and other original website material are owned by or licensed for use by WhitingWeb.

You may view and use the website for normal personal or business-reference purposes.

You may not reproduce, republish, sell, distribute, scrape, copy, modify, or commercially exploit substantial portions of the website or its original material without permission, except where applicable law permits otherwise.

Third-party trademarks, client branding, screenshots, photographs, software, and other third-party material remain the property of their respective owners.

7. Portfolio and Project Examples

The website may display examples of websites and other work completed by WhitingWeb or, where clearly identified, earlier work completed by Grant Whiting.

Client names, website screenshots, project descriptions, logos, and other portfolio material are shown for the purpose of demonstrating relevant work.

Some portfolio examples may link to live websites operated by clients or third parties. Those websites may change after the original project has been completed.

Where a preserved or archived project version is shown, it is intended to represent the work completed at the relevant time rather than the current third-party website.

8. Third-Party Software and Services

Website projects may depend on third-party platforms, software, plugins, themes, hosting providers, payment providers, APIs, analytics tools, email systems, domain services, or other external technologies.

Those services are subject to their own terms, pricing, licensing, availability, security practices, and technical limitations.

WhitingWeb cannot control changes made by independent third-party providers, including changes to their products, pricing, functionality, compatibility, policies, or availability.

10. Website Availability

I aim to keep the WhitingWeb website available and operating properly, but uninterrupted or error-free access cannot be guaranteed.

The website may temporarily become unavailable because of maintenance, hosting issues, network failures, security events, software changes, third-party outages, or other technical circumstances.

Features or content may also be updated, removed, replaced, or temporarily disabled where reasonably necessary.

11. Limitation of Liability

Nothing in these terms is intended to exclude or limit any right or liability that cannot lawfully be excluded or limited.

To the extent permitted by applicable law, WhitingWeb is not responsible for loss or damage arising solely from:

  • Reliance on general informational content on this website.
  • Temporary website unavailability.
  • Use of or reliance on third-party websites or services.
  • Changes made by third-party platform or software providers.
  • Malicious activity or events outside WhitingWeb's reasonable control.

Any liability connected with an actual paid project or ongoing service is subject to the project-specific agreement governing that work.

12. Improper or Unlawful Use

You are responsible for your own use of this website.

You must not knowingly use the website to harm WhitingWeb, its systems, other visitors, clients, or third parties.

Where unlawful or abusive activity is detected, WhitingWeb may take reasonable technical or legal steps to protect the website, services, systems, or affected parties.

13. Privacy and Personal Information

Personal information submitted through the website is handled in accordance with the WhitingWeb Privacy Policy.

The Privacy Policy explains the types of information that may be collected, how it is used, retention, analytics, security services, cookies, and privacy rights.

Read the Privacy Policy

14. Governing Law

These website terms are governed by the laws of the Republic of South Africa.

Any dispute relating specifically to use of this website will be dealt with under applicable South African law, subject to any rights or jurisdiction that cannot lawfully be excluded.

Project-specific agreements may contain additional provisions relating to governing law, dispute resolution, or jurisdiction.

15. Changes to These Terms

WhitingWeb may update these Terms & Conditions when the website, services, business practices, technologies, or applicable requirements change.

The updated version will be published on this page and the “Last updated” date will be revised accordingly.

Your continued use of the website after an updated version has been published is subject to the version then in effect.

16. Contact

If you have a question about these Terms & Conditions, contact:

Grant Whiting trading as WhitingWeb

Pretoria, South Africa

Email: website@whitingweb.co.za